Terms & Conditions

Welcome to Akay Services! By using our home appliance repair and maintenance services, you agree to the following terms and conditions. Please read them carefully.

1. Services Offered

  • Akay Services provides repair and maintenance for home appliances, including refrigerators, air conditioners, washing machines, microwaves, and more.
  • Service availability is subject to location, technician availability, and the nature of the repair.

2. Booking & Appointments

  • Appointments can be scheduled via phone, email, or our website.
  • Customers must provide accurate details about the appliance and issue when booking.
  • If a scheduled appointment needs to be rescheduled or canceled, we request prior notice of at least 24 hours.

3. Service Charges & Payments

  • Charges depend on the type of service, appliance, and extent of the repair.
  • Service estimates provided before repair are approximate and subject to change.
  • Payments must be made upon service completion via cash, digital payment, or other agreed-upon methods.

4. Warranty & Liability

  • Repairs performed by Akay Services may come with a limited warranty (specific terms will be communicated at the time of service).
  • We are not liable for any pre-existing damages, manufacturer defects, or issues arising from improper use of appliances.
  • Customers are responsible for ensuring safe access to the appliance for repair work.

5. Third-Party Parts & Repairs

  • If replacement parts are needed, we will use original or high-quality compatible parts.
  • Akay Services is not responsible for issues arising from unauthorized third-party repairs or modifications.

6. Customer Responsibilities

  • Customers must ensure the appliance is accessible and safe for repair.
  • Any pets or valuables should be secured before the technician’s visit.

7. Cancellations & Refunds

  • Cancellation requests must be made at least 24 hours in advance.
  • Refunds are subject to service conditions and are granted at our discretion.

8. Limitation of Liability

  • Akay Services is not liable for indirect, incidental, or consequential damages resulting from service delays or appliance malfunctions.
  • We do not guarantee permanent fixes if the appliance has underlying issues beyond repair.

9. Changes to Terms & Conditions

  • Akay Services reserves the right to modify these terms at any time. Updated terms will be posted on our website.

10. Contact Us

For inquiries, service requests, or complaints, please contact us at:

📞  +91  9506916356, +91  9506630551
📧  akayservices555@gmail.com

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